Managed IT Services in Long Beach

Expect to pay $39.99 to $59.99 per user per month, depending on the plan. Cybersecurity is part of every plan. Hands-on support from a technician, remote or on site, is a separate charge of $150 per hour, billed in 15-minute increments.

Two quick examples:

• A 12-person office in Downtown Long Beach on Professional: about $600 per month.
• A 50-person company near the port on Enterprise: about $3,000 per month.

Support hours, if you use any, come on top of those figures.

Here is what each plan includes:

• Basic ($39.99): Protection for email, cloud accounts, and staff. That means Microsoft 365 or Google Workspace backup and recovery, advanced email security, cloud detection and response, security awareness training, phishing simulations, dark web monitoring, a password manager, and a client portal.
• Professional ($49.99): Basic plus protection for every device: monitoring and management, patch management, device backup, next-gen antivirus, ransomware detection, and endpoint detection and response.
• Enterprise ($59.99): Professional plus 24/7 managed detection and response.

The questions worth asking any provider are about the costs that sit outside the monthly fee. Our answers:

• Is there a setup fee? No. Onboarding is free.
• Is there a minimum term? No. Plans are month to month, and you can cancel anytime.
• Will the price change after the quote? No. What we quote is what you pay.
• Do I pay if the problem isn’t fixed? No. Our policy is fixed or no bill.

We recommend a plan only after auditing your current setup, and a free trial is available if you want to see the service in action first.

Our average on-site arrival time in Long Beach is 39 minutes.

That number is for the visit. Help itself starts sooner: our average response time is 14 minutes, and a technician can fix most issues remotely without anyone traveling. For most requests, that remote fix is the whole story.

Typical reasons we come on site:

• Something physical has failed: A computer, server, switch, or firewall.
• The network needs work: Cabling, Wi-Fi coverage, or new equipment.
• You’re growing or moving: New workstations or a new office to set up.

We travel to offices across Long Beach, from Downtown and Belmont Shore to Bixby Knolls, Los Altos, Douglas Park, and the Westside and Port area. The 710 and the 405 are unpredictable, so where the problem allows, a technician stays on it remotely until the engineer arrives.

The hourly rate is the same on site and remote, which means the only thing we weigh up is which route gets you running again faster.

No. Both are billed at $150 per hour in 15-minute increments, and there is no premium for sending an engineer to your Long Beach office. If the problem isn’t solved, you aren’t billed for it. The hourly rate applies to hands-on support only and is separate from your monthly per-user plan.

Yes. Long Beach is built around trade and logistics, and many businesses here have a front office and a working floor that depend on the same systems. When the network or a key application stops, shipments and paperwork stop with it. Our job is to keep both sides running and to respond quickly when something fails.

Here is how our services apply:

• One network across the site: Network management covers the office and the warehouse floor, including Wi-Fi coverage, switches, and firewalls. We monitor it continuously, so many faults are caught before they slow anyone down.
• Every device looked after: From the Professional plan up, computers are monitored, patched, backed up, and protected with endpoint security.
• Secure email and accounts: Businesses that send and receive a lot of invoices are attractive targets for payment fraud by email. Advanced email security and phishing training reduce that risk.
• Support at any hour: We’re open 24 hours a day, 7 days a week, which matters if your operation runs early, late, or over the weekend.
• Hands on site: Our average on-site arrival time in Long Beach is 39 minutes when a problem can’t be fixed remotely.

Pricing stays simple. Plans are per user, from $39.99 to $59.99 per month. Hands-on support is $150 per hour in 15-minute increments, on site or remote.

We begin with an audit of the whole site, document your network and systems, and give you full admin access to all of it. If you use specialist software for inventory or shipping, tell us during the audit so we can see how it fits into your setup and who supports it today.

Yes. We support businesses across Los Angeles and Orange County, so a company with a Long Beach office and a second site across the county line can use one provider for both.

Most of the service is the same wherever an employee sits:

• Per-user plans: Pricing is per person, not per office, so both locations are on one plan and one monthly bill.
• Remote monitoring and security: Patching, backups, email security, and threat detection run in the background at every site.
• One set of cloud systems: We manage Microsoft 365 or Google Workspace centrally, so both offices share the same secure setup.
• One phone system: Our VoIP systems connect staff across offices and at home.

For on-site work, engineers travel to both locations. Arrival times vary by address, so ask us for the figure for your second office.

Running two sites makes consistency more important. We audit each one, then standardize the systems, security, and documentation so both offices work the same way.

We get you working again, and we plan for it before it happens. An outage is far cheaper when the backups already exist and everyone knows the first step.

If something fails today, this is the sequence:

1. You contact us: We’re open 24 hours a day, 7 days a week, and our average response time is 14 minutes.
2. We work it remotely: Many outages, including account lockouts, software failures, and a lot of network faults, are resolved in a remote session.
3. We come on site if needed: For failed hardware or a network that can’t be reached remotely, an engineer travels to your Long Beach office. Our average arrival time is 39 minutes.
4. We restore what was lost: Files, mailboxes, and devices are recovered from backup.

The preparation is what makes that last step possible:

• Cloud backup: Every plan backs up your Microsoft 365 or Google Workspace data.
• Device backup: The Professional and Enterprise plans back up your computers as well.
• Disaster recovery planning: We build a recovery plan with you in advance, so priorities are agreed before an incident.
• Monitoring and patching: Many failures give warning signs. Proactive monitoring catches them early, and patching closes the gaps attackers use.
• Ransomware protection: Ransomware detection and endpoint detection and response are included from the Professional plan up.

Whatever the cause, whether it’s a failed drive, a power problem, or an attack, the bill follows the same rule. Hands-on support is $150 per hour in 15-minute increments, and if we don’t solve the issue, you aren’t charged for it.

If you aren’t sure whether your current backups would work, that is one of the first things our audit checks.

Not at all. We manage both Microsoft 365 and Google Workspace. Every plan includes backup and recovery for your Google Workspace data, plus cloud detection and response that watches your accounts for suspicious activity. Email security, phishing training, and a password manager protect your Long Beach team whichever platform you use.