Managed IT Services in Orange County

Our plans cost $39.99, $49.99, or $59.99 per user per month, and the price is the same in Orange County as anywhere else we work. All three include cybersecurity. If a technician spends time fixing something for you, that hands-on support is billed at $150 per hour in 15-minute increments, whether the work is remote or at your office.

As a guide to the monthly plan fee:

• 10 users: about $400 on Basic, $500 on Professional, or $600 on Enterprise.
• 40 users: about $1,600 on Basic, $2,000 on Professional, or $2,400 on Enterprise.

Hands-on support hours are added to those figures only when you use them.

What separates the plans is how much they protect:

• Basic protects accounts and people. It includes backup and recovery for Microsoft 365 or Google Workspace, advanced email security, cloud detection and response, security awareness training, phishing simulations, dark web monitoring, a password manager, and a client portal.
• Professional adds devices. Each computer gets monitoring and management, patch management, backup, next-gen antivirus, ransomware detection, and endpoint detection and response.
• Enterprise adds around-the-clock threat monitoring, with 24/7 managed detection and response.

Then there is what you won’t be charged for:

• Onboarding: No setup or onboarding fees.
• Leaving: No long-term contract. Plans are month to month, and you can cancel anytime.
• Unfinished work: No bill for an issue we don’t solve.
• Extras you didn’t agree to: The price we quote is the price you pay.

The quickest way to a firm number is an audit of your current setup. We’ll tell you which plan fits, and you can use a free trial to check the service before you decide.

Our average on-site arrival time across Orange County is 52 minutes. Most problems are dealt with well before that, because our average response time is 14 minutes and that first response is usually a technician connecting remotely and fixing the issue then and there.

On-site visits are for the smaller share of issues that need someone in the room:

• Failed hardware: A computer, server, switch, or firewall that has to be repaired or replaced.
• Physical network work: Cabling, Wi-Fi coverage, or new equipment.
• Setups and moves: New workstations or a new office.

Two things reduce how often you’ll wait on a visit. Proactive monitoring and patching catch many faults before they turn into outages, and where the problem allows, a technician keeps working remotely while the engineer drives.

Orange County is a big place, and the 5 and the 405 don’t always cooperate, so the time for your office may be shorter or longer than the average. Ask us during the audit and we’ll give you a realistic figure for your address.

No. An engineer at your Orange County office costs the same per hour as a technician helping remotely: $150, charged in 15-minute blocks. There is no added premium for the visit, and the fixed-or-no-bill policy still applies, so you pay nothing for an issue that isn’t resolved. Your monthly plan fee is billed separately.

We support businesses across the county, including Irvine, Anaheim, Santa Ana, Costa Mesa, Newport Beach, and Huntington Beach. Remote support and monitoring work the same at any address. For on-site visits, arrival time depends on where you are, so ask us and we’ll give you the figure for your office.

Most of what a managed IT provider does happens in the background, and almost all of it can be done without anyone visiting your office. For an Orange County business, that means the bulk of the service reaches you exactly as fast as it reaches a company next door to us.

Here is what runs remotely, all day:

• Monitoring: On the Professional and Enterprise plans, your devices are monitored continuously, so many faults are spotted and fixed before anyone reports them.
• Patching: Updates are managed for you, which closes security gaps and prevents a lot of everyday problems.
• Security: Email filtering, endpoint protection, and cloud detection and response watch your accounts and devices wherever they are.
• Backups: Cloud data and devices are backed up automatically.
• Account and license management: New users, password resets, access changes, and Microsoft 365 or Google Workspace licensing are handled without a visit.

When someone on your team needs help, it works like this:

1. They contact us at any hour. We’re open 24 hours a day, 7 days a week.
2. A technician responds, in 14 minutes on average, and connects to the computer remotely.
3. The issue is fixed in that session in most cases, and the time is billed in 15-minute increments.
4. If it needs hands, we send an engineer to your office.

You stay in control throughout. Every plan includes a client portal, and you hold full admin access and documentation for your own systems.

All support is handled in-house, so the person helping your employee works for us and has access to your documentation.

Yes. The service is priced and built per user, so it expands one person at a time and doesn’t need to be renegotiated every time you hire.

Growth usually strains IT in a few predictable places. This is how we handle each:

• Hiring: Zero-touch onboarding gets each new employee a secure device and the right access right away, without someone in your office configuring laptops.
• Cost: You pay $39.99 to $59.99 per user per month. There are no setup fees, and plans are month to month, so the bill follows your headcount.
• Security: A bigger team is a bigger target. Every new account gets the same email security, password manager, and training as the rest, and you can move up a plan as your risk grows.
• Consistency: We standardize systems and document your whole environment, so employee number fifty is set up the same way as employee number five.
• New offices: A second location, in Orange County or elsewhere in California, goes onto the same plan and the same monthly bill.
• Phones and collaboration: We manage Microsoft 365 or Google Workspace centrally, and our VoIP systems keep office, hybrid, and remote staff on one phone system.

You also get guidance, not only a help desk. We offer vCIO-level advice, which means someone senior helps you plan technology around where the business is heading.

It starts with an audit. We look at what you have, find what is broken or slowing people down, and build a plan around your goals. After that, we keep monitoring and improving the setup as the company grows.

Because you hold full admin access and documentation, none of this ties you to us. We’d rather keep your business by doing the work well.

Getting started takes one conversation and an audit. From there, setup is fast: we typically have security tools, documentation, and monitoring in place within 24 to 48 hours.

The steps look like this:

1. Talk to us: Tell us about your team, your current setup, and what isn’t working.
2. Audit: We review your systems and point out risks, gaps, and anything slowing people down.
3. Plan and quote: We recommend a plan and give you a price. What we quote is what you pay.
4. Setup: We deploy the tools, connect them to the systems you already use, and document your environment, without interrupting your team.
5. Ongoing service: Monitoring, support, and improvements continue from there.

For an Orange County office, nearly all of this is done remotely, so distance doesn’t slow it down.

There is little risk in trying it. We charge no onboarding fees, every plan is month to month, and we offer a free trial so you can judge the service before committing.